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"Great practice "

About: E12 Health

It was telephone consultation and Dr was extremely polite and helpful. He quickly managed to book me appointment with appropriate department and then followed it up. Extremely happy with Dr consultant.

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Response from E12 Health 3 years ago
E12 Health
Submitted on 20/11/2020 at 02:34
Published on nhs.uk at 12:33


Dear Patient

Thank you for your comment. We are thrilled to hear that the telephone consultation you received from our GP was helpful and extremely polite. This feedback is what we aim to achieve from the services we provide as we want to be helpful to all our patients. I understand that you were swiftly arranged a clinical referral to the appropriate department and followed up in good time too. This is really great to hear especially as NHS Services are limited due to the current pandemic we face.

We would like to invite you to our PPG - Patient Participation Group meetings. We hold regular virtual meetings every month to discuss the changes that we are making and listen to our patient's views about what we could do to improve our services. You can find out more about PPG’s on our website. Click on the link below and follow the relevant links http://www.first4healthgroup.co.uk/patient-community-hub/patient-participation-group.

Kind regards

Sumaiya Lebbe - Patient Care Manager

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