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"Sensitive, professional care"

About: York Hospital

I went to A&E with very heavy bleeding from a miscarriage last week and was so grateful and impressed by the care from all the staff. The A&E nurse was so thoughtful and sympathetic as well as being really efficient. The doctors (from gynaecology and the EPAU) were thorough and kept me informed about what was happening as well as being really sympathetic. I think it shows a positive hospital culture that the (youngish) doctor who first checked me called her supervisor for a second opinion rather than just hoping for the best. Thanks very much for your excellent care, especially in the middle of the night, in the middle of a pandemic!

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Response from Lauren Rainer, Administrator, Patient Experience Team, York Teaching Hospitals NHS Foundation Trust 3 years ago
Lauren Rainer
Administrator, Patient Experience Team,
York Teaching Hospitals NHS Foundation Trust
Submitted on 02/07/2020 at 09:26
Published on Care Opinion at 09:26


Thank you for taking the time to let us know about your experience during your time in York Hospital. I cannot imagine how scary it must have been for you, and please accept my condolences for your loss. I'm pleased that we were able to look after you and keep you informed throughout. Things are very different in the hospital at the minute, but it's great to hear that we are still delivering an excellent standard of care. Take care and I hope you are doing well at home now.

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