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Felt more safe and secure

Posted By slidetx95

"Felt more safe and secure"

About: Victoria Hospital / General Surgery

(as the patient),

Before I came in to hospital I felt frightened and did not want to come in. But what the doctor had said when I was at home that I needed to be admitted.

When I was in the other wards I felt they didn't have enough time for me. Since coming on ward 53 I've felt more secure and safe because the staff are making sure I'm getting looked after and nothing is a bother. If I press the buzzer, someone is there although its different staff at different times, I feel they are all the same and really appreciate the time spent with me.

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Responses

Response from Lorna Roy, Clinical Nurse Manager, Planned Care, NHS Fife 3 years ago
Lorna Roy
Clinical Nurse Manager, Planned Care,
NHS Fife

Submitted on 01/07/2020 at 10:50
Published on Care Opinion at 11:18

Hi Slidetx95

Thank you so much for taking the time to share your story. I am so pleased to hear you had a positive experience throughout your journey. It is lovely to know you were looked after incredibly well in ward 53. My team strive to provide high quality nursing care and I am very proud of them. I am looking forward to sharing this feedback with the team. They will be delighted. I wish you well in the future

Best Wishes

Lorna Roy

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