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"Ultrasound"

About: Aberdeen Royal Infirmary / Radiology (X-rays and Scans)

(as the patient),

Got an ultrasound done this week. I had read reviews about the conducting staff member from previous patients, some who have had only good things to say.

I must have met them on a bad day as I felt they acted unprofessionally by rushing through the scan at a speed that makes me wonder if it was done properly. I witnessed other patients going in for ultrasound with the same staff member prior to me who were also in and out in record time.

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Response from Jennifer Fraser, Service Manager, Outpatients, NHS Grampian 3 years ago
Jennifer Fraser
Service Manager, Outpatients,
NHS Grampian
Submitted on 29/06/2020 at 10:59
Published on Care Opinion at 11:26


picture of Jennifer Fraser

Thank you for getting in touch to let us know about your recent Ultrasound scan. I am sorry to hear that your experience was not a good one. I would like to apologise for this and assure you that if you email me (Jennifer.fraser2@nhs.net) I will investigate this for you.

Please get in touch as soon as you can so that we can improve our service for everyone else.

Thanks

Jennifer Fraser

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