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"My 3 monthly vb12 injection"

About: General practices in Lothian

(as the patient),

I called my surgery yesterday to book my routine appt for 3 monthly vb12 injection with the nurse. The young lady that answered the call suggested the process had changed and she would arrange for a doctor to call me back.

I still hadn’t received a call in the afternoon and called back. The lady that answered the call this time seemed a bit more knowledgeable and suggested they were following government guidelines. She did suggest that either a doctor or a nurse would call me back to have a discussion around this and I did stress how tired and worried I was about this.

I received no call yesterday and have been on the internet searching guidelines around this. I will wait until this afternoon to see if I get a call then will call back again. I am really worried that they are going to suggest I will need to wait for my jab and was wondering if anyone else had an issue like this

Update at 11:31 on 25/6/20:

I just wanted to advise everyone that I have now had my vb12 injection and bloods taken to check my intrinsic factor. GP’s in Scotland will be doing a review as if your intrinsic factor is above a certain level then there may be other options such as taking a daily tablet. I feel much better now after discussing this with my Doctor and Nurse 👍👍

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 3 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian
Submitted on 29/06/2020 at 18:17
Published on Care Opinion at 18:17


Dear Sheba64,

Thank you very much for sharing with us your feedback following your Vit B12 injection. I was really pleased to hear that you had got back in touch with your GP practice and that they were able to arrange your injection and delighted to hear that you are now feeling better as a result.

With kind regards

Jeannette

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