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"Thank You Langlands"

About: Queen Elizabeth University Hospital Glasgow / Elderly Medicine (Wards 51, 52, 54,55, 57, 8a & 2a)

(as a relative),

I was up visiting a relative in the Ward at the Langlands Hospital. I wanted to tell you just how impressed I am at how clean (spotless) the Ward is. The room is so clean and so is the toilet.

I get that this covid situation is affecting a lot of things but I have to say that I am so glad that my relative is in a clean and tidy place and this puts my mind at ease.

I wanted to say thank you but wasn't sure how to so I hope it is ok to put it here.

Please tell your cleaners thank you and they are doing great.

Cleanliness

Cleanliness

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Responses

Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 3 years ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
NHSGGC
Submitted on 25/06/2020 at 12:08
Published on Care Opinion at 12:08


picture of Rachel Pyle

Hello,

Thank you for taking the time to share this story with us on Care Opinion. I'm sorry to hear that your relative is in hospital and hope they feel better soon.

I'm so pleased to hear that you were impressed by the standard of cleanliness at Langlands and that you feel reassured that your relative is safe. Our domestic and facilities staff work very hard to keep everything clean, so it is really lovely to receive your kind comments.

I will pass on your thanks to the staff there, I'm sure they will be absolutely delighted to read your post.

Very best wishes,

Rachel

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