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Continuous problems and too complacencent

Story from nhs.uk

"Continuous problems and too complacencent"

This company was ok in the beginning but became too complacent, sloppy work that wasn’t checked, equipment faulty

6 technicians in one week, caused my husband extreme stress and anxiety and don’t even bother to reply to emails

Disappointed

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Responses

Response from Baywater Healthcare Ltd 3 years ago
Baywater Healthcare Ltd

Submitted on 24/06/2020 at 10:36
Published on nhs.uk at 19:44

Dear Mrs Lindsay,

We are very sorry to hear that you feel this way. We have looked into this and can see that we are in the process of trying to resolve this for you, with one of our Healthcare Technicians visiting you.

We hope to reach a satisfactory conclusion for you very soon as we always strive to provide the best possible service to our patients.

Kind regards

Baywater Healthcare

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