Rang at 8 a.m. today requesting telephone consultation. Got straight through. Appointment for call-back confirmed right away by cheerful receptionist - asked me to send photo of problem as it would be an early call. Photo sent within 20 minutes.
Duty doctor called just after 9 a.m. Problem discussed, diagnosed and onward referral to consultant arranged. Total elapsed time from appointment request to completion 1 hour 15 minutes.
Brilliant service, greatly appreciated - thanks to all concerned!
"Superb service"
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