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Praise for Working under these difficult…

Story from nhs.uk

"Praise for Working under these difficult…"

About: Brentford Family Practice

Due to COVID-19 surgery has had to implement different ways of working. I have had to access the surgery several times over the last few weeks and they have dealt with my requests efficiently And in a timely manner. I have nothing but praise for the staff clinical staff and receptionists Working under these difficult conditions.

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Response from Brentford Family Practice 3 years ago
Brentford Family Practice

Submitted on 06/07/2020 at 17:01
Published on nhs.uk on 08/07/2020 at 22:07

Dear Jim,

Thank you for your great compliments about our reception staff and GP. We try our best to be considerate and responsive to the needs of our patients. It’s a great pleasure to hear that Brentford Family Practice have delivered the level of service that we aspire to provide all our patients. If you think there is anywhere we can improve further, please contact our practice manager by email at brentfordfamilypractice@nhs.net or call 0208 630 3822.

Best Wishes, Brentford Family Practice

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