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"The opening up of cancer care after COVID 19 lockdown"

About: Golden Jubilee National Hospital / General Surgery

(as the patient),

Dear Team,

I have recently been discharged from Ward 2 West following colorectal surgery. From entry to  the hospital, initial COVID testing, through the surgery procedures, high dependency unit, recovery ward it has been a journey floating on kindness, care, professionalism, anticipation of mood, encouragement and hopefully positive outcome. The members of the surgical team , led by Mr Finn to the nursing staff at all level, from the bowel after care nurses, the catering to the cleaning staff I encountered nothing but positive vibes, a can do attitude, a willingness to make this as comfortable an experience as possible.

The current climate has undoubtedly created an enormous upheaval in the way that you all function, the different hospital  sites that you are operating from , the protections that you must take to keep the virus at bay and the wearing of  masks in warm temperature controlled rooms is not comfortable. Your team has responded superbly to all the challenges, logistical and human with such spirited determination. What a brilliant team. I do appreciate all that has been undertaken for me. Thank you. 

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Responses

Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 3 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee
Submitted on 23/06/2020 at 14:10
Published on Care Opinion at 14:10


Dear Clydeside visitor,

Thank you very much for your lovely post in relation to the care that you received whilst an inpatient at the Golden Jubilee Hospital. This must have been a very worrying time for you and having to go for surgery during the current climate would have been even more frightening. I am very pleased read that the team cared for you in a kind, caring and professional manner as the teams do pride themselves in delivering the highest quality of care to all their patients

I have passed your kind words onto Mr Finn and the team. I do hope you continue to recover well from your surgery.

Regards

Paula

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