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Care of patients by Endoscopy staff

Story from nhs.uk

"Care of patients by Endoscopy staff"

About: Poole General Hospital

I had not been looking forward (obviously) to having a colonoscopy at Poole Endoscopy Dept on 12th June 2020, and was feeling uncomfortable about the whole business (preparation and procedure).

However, the way in which the lead doctor and all the supporting staff through the process treated me, with care and commitment, made all the difference.

I would like to thank them for the way they work as well as for their hard work.

Thank you all so much.

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Responses

Response from Poole General Hospital 3 years ago
Poole General Hospital

Submitted on 06/07/2020 at 09:14
Published on nhs.uk on 08/07/2020 at 14:42

Dear Nick

Apologies for the delay in responding to your feedback. We have had issues in accessing patients' comments recently.

Thank you very much for leaving the above, which we will pass on to the Endoscopy Department staff. Feedback such as yours goes a long way in keeping up morale in the hospital.

All very best wishes,

Patient Experience Team, Poole Hospital NHS Foundation Trust

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