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"Important steps in Mental Health support"

About: Kidderminster Medical Centre

I am pleased to say that there have been positive moves made at this practice to help with the continuity of mental health care. The provision of a trained and experienced psychiatric nurse with the ability to refer to social prescribers has been a real move forward. Patients who are waiting for talking therapy intervention often deteriorate while on the waiting list and the first few sessions often are wasted in dealing with the fall out of this neglect. A regular meeting with a psychiatric nurse can help maintain mood and deal with some anxiety issues which make the patient much more able to take advantage of the unfortunately limited talking therapies once made available. I have found the professionalism, empathy and expertise provided by the surgery a tremendous help and hope that the funding is maintained for this valuable service.The issue of continuity is very important. I am concerned that insufficient detail is provided by Healthy Minds when they return patients to GP care and often their handling of basic information is sadly lacking in competence leading to confusion when re-referrals are made. This makes the role of the GP difficult when trying to act as "quarterback. The provision of the psychiatric nurse is a step in the right direction. Sadly we are still a long way from achieving parity in the treatment of physical and mental health.

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Responses

Response from Kidderminster Medical Centre 3 years ago
Kidderminster Medical Centre
Submitted on 08/09/2020 at 15:53
Published on nhs.uk on 09/09/2020 at 09:10


Hello Sir,

Thank you for taking the time to leave this comment. I am glad to hear that the team at KMC have been able to help you - we are lucky to employ a Mental Health Nurse who has proved to be very popular with the patients we have here. Mental Health is extremely important and we are working hard to address the inequalities that patients who are experiencing poor mental health are faced with.

Thanks again for taking the time to leave a comment

Kind regards

Amanda Williams

Manager

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