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"Made my stay as comfortable as possible"

About: Crosshouse Hospital / Trauma & orthopaedics

(as the patient),

I recently spent 7 days in hospital within ward 2b, I would just like to thank the staff for taking such great care of me despite the virus they went above and beyond to make my stay as comfortable as possible. I suffer with my mental health and they could not have been more empathetic and understanding about this too. 

Special thank you to nurse Erin, she is amazing at what she does and helped me so much throughout my stay.

Thanks ward 2b :)

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Responses

Response from Jackie Lumsden, Assistant General Manager, Surgical Services, Surgical Services, NHS Ayrshire and Arran 3 years ago
Jackie Lumsden
Assistant General Manager, Surgical Services, Surgical Services,
NHS Ayrshire and Arran
Submitted on 15/06/2020 at 18:18
Published on Care Opinion at 18:18


Dear Bee54,

Thanks first of all for taking the time to post this your feedback.

I'll be sure to pass this onto the staff of 2b and especially Erin, who I expect will be delighted to hear these lovely comments.

Our staff all work hard to make each patients journey as good an experience as it can be.

Wishing you a full and speedy continured recovery.

Best wishes

Jackie

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