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"Absolutely horrendous "

About: Change Grow Live

I had shingles many years ago and as I couldn’t tolerate codeine or morphine I was reluctantly prescribed Methadone

I had my reservations but i did try it and it was an effective method of pain relief. Five years later and after being in a serious car crash and having both knees replaced I still carried on using methadone for pain relief. When the time came to stop methadone I was given the choice to reduce with my GP’s support or to be referred to CGL. After lots of reassurances about CGL being more knowledgeable and offering groups etc I decided to give CGL a try. I work full time as a safeguarding midwife and asked if I could have monthly pick up of my medication as I work all over the country. This was not acceptable but I was allowed to pick it up weekly.

With the Covid19 I was doing shifts all

over the place and had to isolate

with new parents whose child was on the “at risk” register. I had to take one new born to a foster placement in Bristol and was asked to leave on the Sunday night ready to meet the foster carer and social worker on Monday and to return on the Wednesday. I collected all of the court paperwork and emails etc to confirm the process. I messaged my key worker as my

Weekly script was starting on the Monday and I asked if I could collect my

Script the day before or could i just take one Or two daily dose with me for the Monday and if needed for the Tuesday, I explained to my key worker that I had no choice but to go as I was the only

qualified person to go and speak in court in regards to the possibility of the parents being given a chance to go to an assessment unit to see if they could parent the child.

After providing all the evidence to my key

Worker I was not allowed to take one dose with me for the Monday. I was not sure how i would feel after missing a dose

and if the court case carried on to the next

day it would therefore be 2 day’s without my meds and as I was giving evidence as a person qualified to give my opinion on the care of the child.

I asked my employer if I could send another nurse to take my place but I had a reply stating that My contract states my availability to be on call when required and to be able to travel at short notice. I was told that if i didn’t go I would be given a written warning. Yet again I showed my Key Worker all of my correspondence with my employer but I was told that I would have to risk being without my meds for 1 or maybe 2 days as she would not authorise for me to pick up a dose to take with me.

I am so disappointed at the lack of empathy and the way my key worker appeared to take great delight in saying that I had to either lose my job or lose up

to two doses of my medication.

Since this time I have had another issue with my pick up date being changed without my knowledge. I will write this incident on a separate review.

Thank you

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Responses

Response from Mark Pryke, Head of Service User Involvement, Change Grow Live 3 years ago
Mark Pryke
Head of Service User Involvement,
Change Grow Live
Submitted on 18/06/2020 at 08:17
Published on Care Opinion at 08:17


Hi, very sorry to hear of your disappointment with one of our services. I'd really like to help further. To do that it would be very useful if we could idenify which service you refer to in your story and anything else you want to raise? I am happy to contact you by phone or mail if you send me your details or you can contact me? my phone number is 07500 833609 and my email is mark.pryke@cgl.org.uk; I look forward to hearing from you.

Mark Pryke, National Service User Involvement Lead, Change, Grow, Live.

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