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Care Opinion

Derby Childrens A&E

Posted By LooLoo

"Derby Childrens A&E"

About: Royal Derby Hospital / Emergency department

(as a parent/guardian),

My young son has attended the department 3 times last week with an eye problem. Despite current distancing and use of masks the staff made each visit relaxed and friendly and he was not phased in any way. Thank you for making our experience a positive one

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Responses

Response from Kerry Than, Complaints and PALS Lead, University Hospitals of Derby and Burton NHS Foundation Trust 3 years ago
Kerry Than
Complaints and PALS Lead,
University Hospitals of Derby and Burton NHS Foundation Trust

Submitted on 12/06/2020 at 12:12
Published on Care Opinion at 12:12

Good morning

It was very kind of you to take the time to write regarding the hospital. I am very pleased to hear that you both have had a positive experience of our services in the Children’s A& E Department.

I will forward your kind comments to the manager for the Children’s A&E to share with all the staff.

Thank you again for taking the time to write regarding your experience it is appreciated, and I hope your son is recovering well.

Patient Advice and Liaison Service (PALS)

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