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"Great Practice"

About: Ringmead Medical Practice

I contacted the surgery via a very helpful and sympathetic receptionist recently and, despite the very busy time for all surgeries, I was seen the same day. I was very concerned about my symptoms and in a lot of pain. I was seen by a welcoming Paramedic Practitioner who confirmed her diagnosis when she called in a GP. Both were very sympathetic and reassuring and I left the surgery feeling confident and relaxed about the diagnosis and the treatment. I walked 100 metres to the Pharmacy where the prescription had already been made up. I particularly appreciate the speed of the whole operation and the calmness and reassurance of the consultation at what must be a very trying time for all. Well done Ringmead.

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Responses

Response from Ringmead Medical Practice 3 years ago
Ringmead Medical Practice
Submitted on 28/09/2020 at 23:35
Published on nhs.uk on 29/09/2020 at 12:26


Thanks for this and will be shared with the team as such comments are always very motivating to continue good practice. We are extremely lucky that we have very caring, skillful and committed paramedics, pharmacists, nurses and doctors, as well as the reception team - who have gone the extra mile many times - but don't always get appreciated. So many thanks, and keep well during this difficult time

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