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My stay in hospital

Posted By Frodo 34

"My stay in hospital"

About: Dumfries & Galloway Royal Infirmary / General Surgery

(as a service user),

I had an operation to get gallbladder and gallstones out which was a success, the nurses were absolutely amazing, caring, brilliant, great atmosphere on ward d9 they made me feel very welcome, comfortable, very polite staff, couldn’t ask for better, I’d love to thank everyone for their support and help, I’m getting better now thanks very much 

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Responses

Response from Alexis Brain, Patient Experience and Safety Manager, Patient Experience, NHS Dumfries and Galloway 3 years ago
Alexis Brain
Patient Experience and Safety Manager, Patient Experience,
NHS Dumfries and Galloway

Submitted on 09/06/2020 at 11:05
Published on Care Opinion at 11:05

Dear Frodo 34

I am delighted to hear that you are now on the mend, and I am equally as delighted to hear that you had such a positive experience while in ward D9. Thank you for taking the time to share your kind words and comments, it will mean so much to the team to know that you have provided such positive feedback regarding your care. NHS Dumfries & Galloway strive to provide the highest standard of care throughout each of our clinical areas and it is always lovely to hear from our patients who feel that we are achieving this level of care.

On behalf of ward D9. thank you for taking the time to share your feedback with us, and I would like to wish you a successful and speedy recovery

Kind regards

Alexis Brain

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Frodo 34 (a service user)

Your very welcome. Keep up the excellent work xxx

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