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"Mri result"

About: Royal Infirmary of Edinburgh at Little France / Xrays and scans

(as a service user),

Had an mri in May following a long wait .

Was told I would have my results within a week .

Called today, 3. Weeks later and no one has even reviewed the mri !! Hopefully , whatever it shows is not life threatening! Ongoing despair at the lack of follow up by nhs Lothian!

I am aware Covid 19 has taken precedence over everything but the it’s about time all other patients waiting on treatments were being considered 

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Response from Lynsey McMillan, Team Manager - Complaints & Feedback, Patient Experience Team, NHS Lothian 3 years ago
Lynsey McMillan
Team Manager - Complaints & Feedback, Patient Experience Team,
NHS Lothian
Submitted on 22/06/2020 at 12:06
Published on Care Opinion at 12:06


Dear Midwife1,

I was very sorry to read your feedback above and learn of your experiences

I would be grateful of the opportunity to investigate this further, but require some further details to be able to do so. I invite and encourage you to make contact with the Patient Experience Team as detailed below:

Feedback@nhslothian.scot.nhs.uk

Kind regards

Lynsey

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