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"Caring patient help for relatives"

About: Royal Lancaster Infirmary

On behalf of her family I want to thank all the nurses we had phone contact with whilst my sister Margaret was on ward 36. In compensation for our inability to visit her we met with such kindness and patience from every nurse who answered our regular phone calls and in our attempts to facilitate video calls. We also feel that the quality of the information we received revealed a very good standard of treatment and compassion for their patient and we are particularly grateful knowing the level of stress staff have to work under at this time.

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Responses

Response from Royal Lancaster Infirmary 3 years ago
Royal Lancaster Infirmary
Submitted on 26/03/2021 at 11:54
Published on nhs.uk at 21:17


Thanks for letting us know about your sister's recent experience in our hospital. We have passed your comments onto the teams involved, who we know will appreciate your kind words. Thank you again.

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