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"Very good experience "

I attended for an ultrasound. My temperature was taken on entry plus questions about health. Also staff screened off and hand gel in use so all quite safe re. Covid precautions. The appointment was on time within 5 minutes and carried out efficiently and safely. My only gripe as with all nhs clinics is not knowing when you will be called or where you are in the queue I.e. communication. Important to me as I was required to have a full bladder! But generally knowing what’s going on is very important to patients and must be addressed more.

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Responses

Response from Concordia Community Outpatients Ltd 3 years ago
Concordia Community Outpatients Ltd
Submitted on 04/06/2020 at 11:57
Published on nhs.uk on 06/06/2020 at 16:10


Thank you for taking the time to fill in your comments. We take all comments and feedback to our staff to provide learning outcomes for each patient experience ongoing improvement in our service.

If you would like to contact us further our email address is: communityoutpatients.governance@nhs.net

Kind Regards

The Governance Team

Community Outpatients

Omnes Healthcare Limited

Unit 132-136

The Metal Box Factory

30 Great Guildford Street

London

SE1 0HS

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