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"Calming radiographer "

About: Leicester General Hospital

I had never had an MRI before, and was a little nervous. The radiographer met me, talked me through what would happen and then wheeled me slowly round to the room. He made me feel very relaxed and I was able to remain calm through the whole process. I think going at a calm, unhurried pace was good, if he had made me feel rushed it would have been counterproductive and taken much longer in the end as 20 minutes inside a noisy machine could easily have set off a panic attack but it did not. After my scan I left the room smiling.

I wished I had said a bigger thank you in person at the time so

Thank you. Please tell your staff thank you.

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Responses

Response from Leicester General Hospital 3 years ago
Leicester General Hospital
Submitted on 05/06/2020 at 13:04
Published on nhs.uk on 06/06/2020 at 13:28


Dear Deb,

Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team.

Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us.

There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/

We wish you all the best.

Kind regards,

The Communications Team

Leicester's Hospitals

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