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Exemplary service

Story from nhs.uk

"Exemplary service"

About: Sevenoaks Hospital

I attended the minor injury unit, during Covid-19 lockdown, as my ring finger had swollen and I sadly needed my wedding cutting off ........ from the moment I arrived, the staff were helpful, supportive, very courteous, efficient and I was out less than 30 minutes ....... thank you

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Responses

Response from Sevenoaks Hospital 3 years ago
Sevenoaks Hospital

Submitted on 01/06/2020 at 14:06
Published on nhs.uk at 14:07

Hello Jane

Thank you for telling us that you received a supportive and quick service when you attended the minor injury unit. We are pleased that staff were able to help you and sorry to hear that the treatment involved cutting off your wedding ring. Your feedback will be passed onto the service. Best wishes Patient Advice and Liaison Service (PALS) Kent Community Health NHS Foundation Trust Tel: 0300 123 1807 Email: kentchft.PALS@nhs.net Website: www.kentcht.nhs.uk

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