Over 18 hrs my husband presented 3 episodes of speech difficulty that he quickly recovered from each time. I finally called 111 and when I got through after 2 hours and after 30 minutes was advised that he should go to bed and contact the GP in the morning. He was admitted for an overnight stay that turned out to be for 6 days. We managed that bit with the help of my niece in lockdown. I was satisfied with his treatment. The huge problem I had was not knowing things at home on my own (with my sister in a care home with a severe chest infection alongside; I am not considered to be next of kin for her as she has family, so cannot even get information if I phone about her. ). With Crosshouse, my husband had forgotten his phone charger. We had to pace calls now and again, during which he had speech difficulties occasionally. One time a nurse helped by lending her charger (Thanks! That just lifted the constant fear for a while: bless you! ). I tried to phone the ward once and after waiting 45 minutes with the very considerate telephone operator, got through only to hear the ward sounds and my call be hung up as soon as I started to say hello! I was furious and just completely broke down. On his last day my husband found that he could have made calls to me or me to him by a phone on the ward attached to a tv, even without charge, but the money would never have been an issue, Nobody bothered to tell him. They had no idea what I was going through alone over a hundred miles from family and being housebound due to lockdown.
"Communication during lockdown"
About: Crosshouse Hospital / Vascular Surgery Crosshouse Hospital Vascular Surgery KA2 0BE NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service)
Posted by Dr B (as ),
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