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"Friendly staff"

About: Stepping Hill Hospital / Maternity care

As i didnt have a nice experience at my first scan due to the sonographer, my 20 wk scan was completely different, the sonographer was welcoming, warming and he was happy to talk me through the scan. I felt at ease, reassured and well informed. The nurse who then checked my blood pressure was just as helpful and friendly. I left my appointment feeling very pleased. Thank you for a nice experience.

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Responses

Response from Emma Rogers, Matron for Patient Experience, Stockport NHS Foundation Trust 3 years ago
Emma Rogers
Matron for Patient Experience,
Stockport NHS Foundation Trust
Submitted on 29/05/2020 at 10:05
Published on Care Opinion at 10:05


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Thank you for taking the time to leave feedback about your recent experience. I am sorry to hear that you had a poor experience at your first scan but I am really pleased to hear that you received compassionate care on this occasion and felt reassured.

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