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Genuine and caring

Posted By EllaC

"Genuine and caring"

About: Gartnavel General Hospital / Rheumatology

(as the patient),

Well where do I start I would first of all like to say that I have been attending this unit for quite some time now and I have seen many doctor's and nurses in that time all of which are amazing people but I would like to give this one nurse who I think is extra special and her name is Maureen (wee Mo ) last week I wasn't doing so good both physically and mentally but no matter how many tears and problems that you go in with you are guaranteed to come out not just smiling but laughing she genuine and caring she makes you feel like she's your own personal nurse 

So I would like to say a GREAT BIG THANK YOU to all the staff on level 7 but to Maureen I want to say a special BIG THANK YOU for last week you're a wee STAR.

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Responses

Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 3 years ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
NHSGGC

Submitted on 29/05/2020 at 17:02
Published on Care Opinion at 17:02

picture of Rachel Pyle

Hello EllaC,

Thank you for taking the time to share this very lovely feedback. It is heartening to hear how caring and supportive Maureen is and that she's able to make you laugh and smile, even though things may be difficult.

I will share your kind words with the service, and with Maureen in particular, who I am sure will be delighted to hear what a big difference she makes!

All the very best,
Rachel

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