This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

C section

Posted By newmumeac

"C section"

About: Royal Alexandra Hospital / Community Maternity Unit

(as the patient),

Majority of staff at the RAH were fantastic. Upbeat and very helpful. Only exception was one member of staff. Tried to put me off my elective section and made me feel pretty rubbish. It was all agreed with the consultant prior that I was getting a section having had one previously. On the day however they spent a while trying to put me off with a breech baby! I felt their attitude was pretty stinking which was a shame as all the other staff were lovely. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 3 years ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
NHSGGC

Submitted on 27/05/2020 at 10:55
Published on Care Opinion at 10:55

picture of Rachel Pyle

Hello Newmumeac,

I am pleased that you found most of our staff to be upbeat and helpful.

Although, I am very sorry to read that you were made to feel unhappy. You've raised some concerns which we would really welcome the opportunity to look into further. Would you be happy to email me some more information including your name, date of birth and CHI number, if you have it to hand? I will share this with my colleagues at the RAH, so they can investigate. You can reach me at Rachel.pyle@ggc.scot.nhs.uk

Best wishes,

Rachel

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Angela Watt, Lead Midwife, Obstetrics, NHS Greater Glasgow and Clyde 3 years ago
Angela Watt
Lead Midwife, Obstetrics,
NHS Greater Glasgow and Clyde

Submitted on 11/06/2020 at 16:29
Published on Care Opinion at 16:29

Hello Newmumeac,

Thank you for taking the time to speak with me today. We really appreciate you taking the time to share your feedback with us. We have taken it on board and are pleased that we were able to resolve the matter for you

Best wishes,

Angela

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k