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"hospital care."

About: Ormskirk & District General Hospital / General medicine

(as the patient),

I was taken into Southport hospital last week with Corona-19 virus symptoms (I have a long history of mental illness). I was sobbing with fear.

Ambulance arrived within ten minutes and the team were caring and understanding. A& E department was like being in Heaven's waiting room; I immediately felt calm and cared for. Everyone was rushed off their feet as usual, but that didn't prevent the nurses, doctors, admin etc. making me feel special.

I was advised to stay in overnight until results came and was taken to ward 15A, Again, the love and care I received was excellent. I cannot praise them high enough. Being taken in during day I only had day clothes on. I was given a nightie, slippers and full toiletries. All patients are offered a menu with choice of meals. Food was nicely presented and tasted fine.

My results arrived negative. Hooray.   I stayed in three nights. God bless cleaners, chefs, kitchen staff, ambulance drivers/staff, care workers, nurses and doctors etc. *Occasionally an alien wearing a white space suit came to check on me. When I looked into their eyes I saw they were angels in disguise*.

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Responses

Response from Matron for Patient Experience, Southport and Ormskirk Hospital NHS Trust 3 years ago
Southport and Ormskirk Hospital NHS Trust
Submitted on 21/05/2020 at 11:45
Published on Care Opinion at 13:59


Many thanks for your kind comments.

We will ensure that they are shared with our staff.

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