This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Phenomenal service given current restrictions"

About: Barlow Medical Centre

I have contacted this practice twice during lockdown for none COVID related issues. On both occasions, I have submitted online queries and been called back by a GP within the hour. When speaking to a GP, they asked thoughtful questions and managed to provide a plan of action very quickly. I needed a prescription the second time, which was sent directly to the pharmacy and I was able to collect it within an hour of speaking to the GP - it was bagged and ready for me when I arrived. I really think the level of service and care for patients at this practice is second to none. They would be forgiven for delays or barriers to providing excellent care at the moment, but they have overcome all of them. I cannot thank them enough for what they have done for me and feel very lucky to be registered here.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Barlow Medical Centre 3 years ago
Barlow Medical Centre
Submitted on 18/05/2020 at 12:41
Published on nhs.uk on 20/05/2020 at 08:29


Thank you for your very positive comment on our service. We are working together as a team to ensure continuity of our high standard of service during these difficult times, and it's very encouraging to hear that our hard work is providing you with all the necessary assistance you need.

Kind regards

Jayne DaBell

Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k