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"My husbands alcohol dependancy"

About: One Recovery Bucks / High Wycombe

(as a relative),

Controlling, fearful, watchful, critical, strined, restricted.  

I felt totally supported by ORB, but the staff workload was too much and the premises feel second class

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Responses

Response from Tracy Braddock, Service Manager, Inclusion 3 years ago
Tracy Braddock
Service Manager,
Inclusion
Submitted on 15/05/2020 at 12:19
Published on Care Opinion at 12:19


Thanks for taking the time to give us your feedback. I am glad that you have felt supported by our team at ORB. We have had some staffing issues in our High Wycombe hub which we are now resolving, and the team are well supported to manage their caseloads by our managers on site.

I am sorry to hear that you felt our premises felt second class, if possible I would be interested to know if this relates to any particular area, as we haven't had that feedback before. It is really important to us to provide a welcoming and comfrtable environment. Please get back in touch if you want to give me more specific feedback.

I do hope both yourself and your husband have received the support your need and can I take this opportunity to wish you all the best.

Kind regards

Tracy

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