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"The fantastic support from my mental health nurse"

About: Innistaigh / Wigtownshire Community Mental Health Team

(as the patient),

I would like to use this platform to highlight the outstanding professionalism of my mental health nurse.  Her care and compassion over the past year or more has provided me with support, understanding, and the confidence to seek help and be more proactive in helping myself get better.

Not only has she supported me,the patient, but she has also supported my wife as part of my care. Her patience, understanding and compassion is to be commended especially in these difficult times we are all facing.  I thought my mental health care would cease with covid19 and feared my depression and anxiety would increase but my nurse has been consistent support by phoning and loading with my psychiatrist and GP about my medication needs. She phones when she says she will, never makes me feel a bother, even though she probably has a huge workload and has things going on in her own life.

I am not sure if this is the platform to use her name but I would appreciate if someone can contact me so I can give you her details so she can be recognised.

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Responses

Response from Justina Ritchie, Lead Nurse CMHN, Mental Health, NHS Dumfries and Galloway 3 years ago
Justina Ritchie
Lead Nurse CMHN, Mental Health,
NHS Dumfries and Galloway

Lead Nurse & Professional Manager CMHNT

Submitted on 18/05/2020 at 14:55
Published on Care Opinion at 14:55


picture of Justina Ritchie

Dear G555

Thank you for taking the time to provide us with this lovely feedback. I am delighted to hear that both you and your wife have felt so well supported by your Community Mental Health Nurse, it sounds like this has been a very positive experience.

I would really appreciate hearing from you to let me know the name of the nurse who has been involved in your care so that I can pass on your compliments to them as well as my personal thanks.

You can contact me on my email justinaritchie@nhs.net.

With very best wishes

Justina

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