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Treatment received for Heart Attack

Posted By victormy33

"Treatment received for Heart Attack"

About: Golden Jubilee National Hospital / Interventional Cardiology Queen Elizabeth University Hospital Glasgow / Cardiology (Heart Conditions) Wards 6c & 6d

(as the patient),

I was admitted to Queen Elizabeth suffering chest pain. It became evident after some initial tests that I was suffering Cardiac infraction. I was treated very well by the doctors and nurses who kept me informed what was happening and why.

The staff although busy were always happy to help.

During the night time I then suffered a Cardiac arrest and had it not been for the CPR and defibrillator I would not have survived. It was due to the alertness of the night time shift who spotted the anomaly in my readings that I made it and I will be eternally grateful to all concerned. 

The doctors then arranged a transfer to the Golden Jubilee to have a stent fitted to help with the damage to my heart. 

The professionalism shown by all the staff from A&E through to the Coronary care unit (where they saved my life) the porters the ancillary staff all have my eternal thanks. 

I am only sorry that I dd not have individual names to thank but I am sure you will be able to trace who was on shift on the evening shift that Sunday in April in the Coronary care unit. 

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Responses

Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 3 years ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
NHSGGC

Submitted on 14/05/2020 at 10:52
Published on Care Opinion at 10:52

picture of Rachel Pyle

Hello Victormy33,

I am sorry to hear of your admission to hospital, it must have been a worrying time for you and I hope you are feeling much better now.

It is reassuring to know that the staff looked after you so well, kept you well informed during your stay and that their alertness ensured you were treated promptly.

Thank you for taking the time to share this kind feedback with us. I will ensure it is shared with our fantastic staff at the Queen Elizabeth University Hospital. It is always lovely to receive such thanks, and I am sure they will be very pleased to read your post.

Wishing you a speedy recovery and all the very best,

Rachel

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Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 3 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee

Submitted on 14/05/2020 at 16:07
Published on Care Opinion at 16:07

Dear Victorymy33

I am very sorry to hear that you were recently admitted to the Queen Elizabeth with chest pains. I do hope you continue to recover well.

It is lovely to read your comments in relation to the care you received both at the Queen Elizabeth and the Golden Jubilee Hospital. Please be assured I will pass this onto the team in the Coronary Care Unit as they will be delighted to read your lovely comments.

Kind regards

Paula

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