"A warm and friendly environment"

My Mum had been ill for around a year and was in constant pain. She came in for a bone marrow biopsy at the Haematology Clinic with Jane who was assisted by a trainee nurse.

I cannot stress enough how amazing Jane was throughout the procedure. I was allowed into the room to support my nervous Mum, Jane thoroughly explained everything she was doing to Mum, she kept me in the loop and ensured she was continuing to train, explain and support the trainee all at the same time. It was a warm and friendly environment and we did not feel there was a rush to leave until we were ready.

I really appreciated the great service provided and am very thankful for the organised and efficient manner used to treat my Mum.

Thank you so much.