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Thanks and gratitude for the care I received

Posted By palmac

"Thanks and gratitude for the care I received"

About: Queen Elizabeth University Hospital Glasgow / Critical Care

(as the patient),

I am frontline medical worker who contracted covid 19. I was admitted from my workplace and quickly deteriorated and was ventilated for 16 days. I spent a total of a month in hospital and now slowly recovering at home. I cannot express highly enough my thanks and gratitude for the care I  received from medics, nurses, health care assistants, physios, cleaners and all other staff involved in my recovery. The medical staff in ITU phoned my husband every day to update him on my condition which was fantastic considering how busy they were.

I will be forever grateful for this and cannot wait to get back to my own job. Thanks seems an inadequate sentiment but that's all I can say.

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Responses

Response from Catherine Nivison, General Manager, Medicine South Sector, NHS Greater Glasgow and Clyde 3 years ago
Catherine Nivison
General Manager, Medicine South Sector,
NHS Greater Glasgow and Clyde

Submitted on 15/05/2020 at 16:16
Published on Care Opinion at 16:16

Dear palmac

I was pleased to hear of your very positive experience during your recent admission into the QEUH.

It is always heartening and rewarding for our staff to receive such lovely feedback and even more so at this time.

I will make sure that your kind comments are passed to everyone and I am sure that ITU will be as pleased as I am to hear that your husband was updated every day by staff; I can only imagine how difficult it must have been for him not being able to visit.

We do really appreciate your feedback at this difficult time for you and I do hope that you are recovering well at home

Catherine Nivison

Chief AHP

South Sector

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