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"excellent "

About: New Cross Hospital

appointment for eye injection today.Had many visits to hospitals but have never felt so nervous as about this one. Not the treatment that is always excellent, but because of COVID-19. The moment I stepped through the door I felt SAFE was greeted by a nurse who took my temperature asked a few questions and from then on ALL staff were caring and helpful. I can't give enough praise and thanks to all.

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Responses

Response from The Royal Wolverhampton NHS Trust 3 years ago
Submitted on 11/05/2020 at 10:19
Published on Care Opinion at 10:19


Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and thank you once again.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

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