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"Fantastic from start to finish"

About: Lorn & Islands Hospital / Maternity care Royal Alexandra Hospital / Maternity care (Ward 31)

(as a service user),

I have just had baby number 3.

My maternity care was provided by the midwifery team in oban and I gave birth in Paisley

The Oban team were just fantastic from start to finish, there was continuity and a real feel of being involved and cared for to such a high standard.  My assigned midwife was Rosie who I can’t praise enough although everyone has been great.  
Clearly the current climate is one no one could ever have planned for, it’s certainly not the kind of environment you want to give birth in, but everyone has been so calm and focused on providing good care, even where it has resulted In a huge change of working practices, the shift has been seamless.  I gave birth in Paisley and was forewarned about the visiting restrictions in place however, as my induction date loomed I was dreading going in knowing my husband could only be present for a short period of time.  However, the team in Paisley were also fantastic with the staff going above and beyond to put everyone at ease.  

I truly cannot thank everyone involved enough.

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Responses

Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 3 years ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
NHSGGC
Submitted on 11/05/2020 at 17:16
Published on Care Opinion at 17:16


picture of Rachel Pyle

Hello Ac81,

Huge congratulations on your new arrival! I hope you're all doing well.

Thank you so much for taking the time to share your lovely comments about our staff in the Royal Alexandra Hospital at what I am sure is a very busy time for your family. It's lovely to hear that they looked after you so well and put you at ease. I will pass on your kind words, I'm sure they'll be very pleased to receive them.

All the very best,

Rachel

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