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"Hospital Admission"

About: Victoria Hospital / Day Intervention Unit Victoria Hospital / Trauma & orthopaedics

(as the patient),

I was in the hospital for a day surgery and I had to be kept overnight and was admitted to the orthopaedic trauma ward. I was very anxious as during this time I was alone and expected to go straight home. I was kept in Ward 33 overnight and all the staff were amazing. The nurses, health care assistants, student nurse and physio’s. I felt so much less anxious instantly and they looked after me so well. I know this is there job but they do it very well and I just want to leave feedback so they know how well they are appreciated. Thank you so much for your care & help!  

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Responses

Response from Andrea Bendowski, Clinical Nurse Manager, Planned Care, NHS Fife 3 years ago
Andrea Bendowski
Clinical Nurse Manager, Planned Care,
NHS Fife
Submitted on 05/05/2020 at 17:12
Published on Care Opinion on 06/05/2020 at 10:16


Dear Loubs,

Thank you for your feedback on Care Opinion.

It is good to hear that your experience in Ward 33 was a positive one. We are glad that you felt less anxious during your stay as a result of the staff. Your feedback is important to us, the whole team will be delighted to hear this. I hope you are recovering well and wish you all the best in the future.

Thank you for taking the time to share this.

The Ward 33 team

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