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Great care at NHS Dumfries

Posted By Laz

"Great care at NHS Dumfries"

About: Dumfries & Galloway Royal Infirmary / Trauma & orthopaedics Galloway Community Hospital / Accident & Emergency Galloway Community Hospital / Trauma & orthopaedics

(as the patient),

Thanking all the wonderful staff at the Orthopaedics Department of Dumfries Hospital and in the Emergency and Radiology Departments of Galloway Hospital Stranraer for their dedicated and friendly care after my “DIY incident”. The level of service and professionalism was faultless. It brought me first hand experience of why UK people are so rightfully proud of their NHS free for all universal healthcare system. I am very fortunate I was back in the UK when this occurred. We have the world's best healthcare. Thank you NHS!

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Responses

Response from Alexis Brain, Patient Experience and Safety Manager, Patient Experience, NHS Dumfries and Galloway 3 years ago
Alexis Brain
Patient Experience and Safety Manager, Patient Experience,
NHS Dumfries and Galloway

Submitted on 05/05/2020 at 12:16
Published on Care Opinion at 12:16


Dear laz,

Thank you very much for taking the time to provide us with your feedback. I am delighted to hear that you had such a positive experience while being treated by NHS Dumfries & Galloway following your "DIY incident". Our teams at both Galloway Hospital and Dumfries & Galloway Royal Infirmary will be thrilled to know that you gave such lovely feedback and will be delighted to receive you kind words. I will personally ensure that your feedback is shared with the appropriate teams.

Thank you again for taking the time to share your feedback, hearing positive stories goes a long way in lifting the spirits of the teams who are currently working under some unprecedented pressures.

I wish you a speedy recovery and will cross my fingers that no more "DIY Incidents" occur, however remember we a re always here should you require any further assistance.

Kind regards


Alexis Brain

Patient Safety & Experience manager

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