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Removal of catheter after prostate surgery

Posted By oramad

"Removal of catheter after prostate surgery"

About: Queen Margaret Hospital / Urology

(as the patient),

I attended the Urology Diagnostic Treatment Centre at Queen Margaret Hospital, Dunfermline in April 2020 to have a catheter removed after prostate surgery. This was the second time as I had to go back to hospital to have it refitted due to suffering great pain and being unable to pass urine after 48 hours.

The nurses at Queen Margaret were extremely good and patient with me, answering all my questions and concerns - I was obviously concerned that I might have to go through the same ordeal again. I found the whole process as unstressful as it could have possibly have been and have subsequently had no further problems with pain or urine retention.

The way I was treated was in marked contrast to the hospital where I originally had the catheter removed which was like being processed as quickly as possible with no attempt made to discuss the process I was undergoing or prepare me for any problems I might experience.

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 3 years ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 07/05/2020 at 17:50
Published on Care Opinion at 17:50

picture of Siobhan Mcilroy

Dear Oramad

Thank you for taking the time to post your comments on Care Opinion. I hope you are recovering well form your prostate surgery. I was sorry to hear that the first time you had your catheter removed, you experienced some difficulties afterwards, which can happen.

It must have been daunting for you to trial your catheter being removed again, however I am pleased to hear that the nurse at our hospital was able to put you at ease and made the whole experience less stressful than you probably anticipated.

I will share your comments with the Urology team, they will be delighted to receive such positive comments. Take care and again, thank you for sharing your experience.

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