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"Desperate for help"

About: Leeds and York Partnership NHS Foundation Trust / Crisis resolution

(as a service user),

I have rung many times desperate for help., but sometimes feels like it would be better talking to a brick wall. Doesn't seem to matter how much you need help, it feels like there is none. Beg all you want for help they will just hang up on you. Very very sad for us that need help!

The last call I told them I was seriously suicidal. I was going to seriously harm myself  Someone rang me back and didn't seem interested, just said -Well what do u want me to do.  

I hung up because I know they don't care from all of my experiences.

Before this I've rung many times. Once I was sat in the street at 3am distressed and suicidal, they said there was nothing they could do for me at all as I had an appointment with community mental health in four days! And they offer no urgent services regardless of the situation.
I said so why did community mental health say that I should phone crisis team and I was told I had been misinformed.

Many evenings I've rung when suicidal and hurt myself and distressed and they just repeatedly hang up on me. I don't see any point in calling Leeds crisis team at all I just feel like a nuisance to them and they can do nothing at all to help. They often say they only have one person working to speak to (disgusting for all of Leeds) and sometimes I don't even receive a call back, or its 8 hours + later.

Zero concern, compassion or urgency from them. I'm still here and trying to stay safe however it's no thanks to their supposed service.

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