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Made a big difference

Posted By Emmrd63

"Made a big difference"

About: Advocacy Support Cymru

(as a volunteer/advocate),

I was a patient on an acute ward in Royal Glamorgan hospital, I had issues around rights, leave, medication and discharge,  which Shelly supported me with by explaining my rights, speaking with ward staff and social worker, challenging decisions, and helping me prepare for ward rounds. I've been discharged now and want to thank Shelly for all of her support. Being in hospital has been a very difficult and lonely time and knowing I could call Shelly for information has made a big difference to my time in hospital.

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Responses

Response from Emma Mills, Advocacy Manager Swansea Bay, Advocacy Support Cymru 3 years ago
Emma Mills
Advocacy Manager Swansea Bay,
Advocacy Support Cymru

Submitted on 05/05/2020 at 10:12
Published on Care Opinion at 10:12

Thank you for this feedback, it is positive to hear that having an Advocate helped make your time in hospital a bit easier. Hope you are keeping safe.

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