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"very professional staff "

About: Ealing Hospital

all 3 staff members that looked after me from reception to the person who took care of my wound (i had a deep cut to my finger) very kind and professional. the hospital was a bit of a ghost town due to the current pandemic and with the poor signage it was a bit confusing at first to find the correct entrance, but once in the right department there were some safety measures for the staff (surgical mask) and enough space to distance the other people waiting. i was seen rather quickly. also i really like this glue that they use now instead of stiches, much less painful and gruesome looking and also less likely to get tangled with the dressing.

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Responses

Response from London North West University Healthcare NHS Trust 3 years ago
London North West University Healthcare NHS Trust
Submitted on 07/05/2020 at 10:43
Published on Care Opinion at 10:43


Dear Sir/Madam

Thank you for taking the time to share this lovely message, which I will ensure is passed on to the A&E team. I am pleased to hear that you were happy with the care you received, and I hope that you are now on the mend.

Kind Regards

Genevieve Ojadi

Complaints & PALS Manager

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