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"Terrible patient treatmemt"

I never leave reviews anywhere as I'm not that type of person unless it's something good but on this occasion I want to pre warn any fathers going through the same thing, my partner has been admitted hear twice and the neglect from both staff and doctors is actually terrible, five different doctors in four months to assess patients as they couldn't find a permanent doctor, mother's not being helped when struggling with the strain of anxiety and depression, I've been told not to name any staff which I won't but just to make you all aware they don't care about patients and have no sympathy for the daily struggles mums go through, my partner has been discharged when she was only 30% better and still struggling and now the second time she is in there she is even worse and they are trying to discharge her after an overdose attempt, I am writing this review to warn of what to expect if you go through a similar situation as a father.

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Responses

Response from Tumbswood Mother & Baby Unit 3 years ago
Tumbswood Mother & Baby Unit
Submitted on 28/04/2020 at 09:01
Published on nhs.uk on 29/04/2020 at 17:56


Thank you for your comments. I am so sorry that you have struggled with poor communication while your partner is on Thumbswood and that you are concerned about the care being provided to her. I am aware that you have also emailed our PALS and Complaints team and that the Consultant on Thumbswood has discussed the situation with you, I hope you found this helpful. If you have any further concerns, please contact us at hpft.pals@nhs.net or phone 01707 253916 (if necessary, please leave your contact details and someone will call you back).

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