This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Awesome organisation"

About: Royal Berkshire Hospital

A broken ankle sent me to A and E. After symptom checking for Covid 19 I was sent to the old endoscopy unit which now serves as the non- covid unit. I received exemplary treatment from appropriately protected staff. The follow up fracture clinic appointment was at West Berks community hospital a week later. Briliant staff and treatment but I also want to recognise the work of the team that has completely reorganised how the hospital works so that 'normal' injuries and illness can still be treated safely and efficiently well away from those sufering from Covid 19. This couldn't be done without a flexible, dedicated workforce and considerable ingenuity and organisation. Well done !

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Berkshire Hospital 3 years ago
Royal Berkshire Hospital
Submitted on 22/04/2020 at 16:46
Published on nhs.uk on 24/04/2020 at 08:31


Thank you for taking the time to post a review of our Emergency and Orthopaedic services and for providing such positive feedback. The Trust is entirely focused on caring for all patients as safely as possible during this pandemic and the teams have worked very hard to adapt our facilities and services to do so. It is great to hear that the care you received was exemplary as well as efficient and we hope that you are now recovering well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k