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Care Opinion

Care for my husband suffering from Cellulitis

Posted By Hotem

"Care for my husband suffering from Cellulitis"

About: Midlothian Community Hospital / Hospital @ Home (Midlothian)

(as a relative),

My husband suffered a serious episode of Cellulitis resulting in him being admitted to hospital. After 4 days in hospital he was discharged. Unfortunately the Cellulitis did not improve & his GP decided that the Hospital At Home service would be best able to deal with his on-going treatment.

Absolutely everything about this service was wonderful, from the initial assessment visit to my husband being deemed fit for discharge back to the care of his GP.

The doctor & all the nurses were so caring & thoroughly professional, explaining everything clearly & carefully. They listened to any of our concerns & addressed them, giving lots of advice. They also phoned to check that everything was ok on days when there was no scheduled visit.

All of this gave us a comforting sense of confidence.

Many thanks to all concerned.

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Responses

Response from Patricia Cantley, Consultant, Midlothian Hospital at Home Team, NHS Lothian 4 years ago
Patricia Cantley
Consultant, Midlothian Hospital at Home Team,
NHS Lothian

Submitted on 23/04/2020 at 13:14
Published on Care Opinion at 13:31

picture of Patricia Cantley

Dear Hotem,

Thank you very much indeed for taking the time to send us this story and for your lovely comments! We have a team meeting today and I will be able to pass on your words to the others in the team.

I'm pleased to hear that you had a positive experience - we are very keen to make the service as personal as possible and to treat everyone as an individual.

Please pass on our best wishes to your husband for his continued recovery and thank you again for your thoughtfulness in sending feedback.

Kind regards from us all.

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Update posted by Hotem (a relative)

Delighted to hear that my story & experience of the Hospital At Home service will be passed on to the team as I would like to thank them for all their help & support.

Response from Patricia Cantley, Consultant, Midlothian Hospital at Home Team, NHS Lothian 4 years ago
Patricia Cantley
Consultant, Midlothian Hospital at Home Team,
NHS Lothian

Submitted on 24/04/2020 at 11:47
Published on Care Opinion at 15:41

picture of Patricia Cantley

Thank you again!
These are very unusual times at the moment - your kind words have made everyone's day. Lots of smiles at our team meeting yesterday.

I don't think I met your husband myself, but the others in the team who did remember him fondly. Once again, please accept our very best wishes for the future.

Dr Patricia Cantley, Consultant, Hospital at Home team.

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