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"Thank you"

About: Whiston Hospital

After a GP referral I went reluctantly to Whiston A and E.

I found it welcoming and clean- I was given a mask to protect me and others during the Corona virus. I was triaged pretty straight away and then saw the same nurse/ Doctor for further tests- bloods etc. Although I had to wait in between the tests it wasnt that bad.

The staff were patient- Im a little hard of hearing! They talked me through my health condition and symptoms and gave me advice for when I got home.

They were excellent, patient, professional and knowledgeable.

If I need A and E again, Whiston is the place I would definitely go.

A big thank you to all of the staff, you're brilliant!

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Responses

Response from Whiston Hospital 4 years ago
Whiston Hospital
Submitted on 22/04/2020 at 08:57
Published on nhs.uk on 24/04/2020 at 07:19


Good morning, thank you for taking the time to leave your feedback on your recent visit to A and E at Whiston Hospital. We are delighted that you had such a positive experience, particularly at the moment with the added pressures on all NHS services due to the coronavirus. We are very proud of all our staff, and will make sure that your comments are fed back to the staff in A and E so that they can see how much you appreciated their care on your recent visit. Take care.

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