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Care and treatment at radiotherapy department

Posted By Really happy

"Care and treatment at radiotherapy department"

About: Beatson West of Scotland Cancer Centre

(as the patient),

A very professional kind and caring group of individuals who provide a fantastic level of care.

Premises spotless.  People on reception very friendly and informative.  Radiotherapy staff fantastic. Answers given to all questions asked. Professional caring approach from each and every employee.  These people were fantastic. I can not fault anything in the time I had therapy in the area. People in treatment room F have been my heroes. They have treated me with dignity never rushing me. Always making me feel welcome.

 

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Responses

Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 4 years ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
NHSGGC

Submitted on 16/04/2020 at 14:08
Published on Care Opinion at 14:08

picture of Rachel Pyle

Hello Really Happy,

Thank you for sharing your kind words with us on Care Opinion! It's fantastic to hear that you were looked after so well by all of the staff at the Beatson. I'm so pleased that they made you feel welcome and treated you with dignity. I'm also pleased to hear that you found the premises to be spotless.

I will pass on your lovely post to all of the staff mentioned. It is always a pleasure to receive feedback like yours. Thank you again for taking the time to share it with us.

All the very best,

Rachel

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