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Excellent caring treatment

Story from nhs.uk

"Excellent caring treatment "

About: The Chandler Surgery

I have been registered at this surgery for many years and have mostly just gone for routine checks, but during this virus crisis I had the misfortune of having an infected lump on my chest. This was causing me constant pain especially at night when the pain was preventing sleep. I was also worried by the growth speed of the lump.

I was so relieved when the Dr made me an appointment for removal of this, after seeing a photo I sent in following a telephone consultation.

When I attended the surgery both the Dr and nurse gave me excellent, caring treatment and advice and I am grateful to them for helping me, even though they are busy with patients reporting virus symptoms.

Thank you so much, you are all greatly appreciated.

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Responses

Response from The Chandler Surgery 4 years ago
The Chandler Surgery

Submitted on 04/04/2020 at 15:00
Published on nhs.uk at 18:31

Thank you for taking the time to provide feedback regarding your positive experience with the practice recently. We are thrilled to hear of your appreciation, and especially during this unprecedented time. Although GP services have temporarily changed due to the pandemic, however we will continue to provide our Patients with the highest standard of care possible. I will look foward to sharing your lovely comment with our Team.

Kind Regards

Assistant Practice Manager

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Response from The Chandler Surgery 2 years ago
The Chandler Surgery

Submitted on 04/01/2022 at 13:04
Published on nhs.uk at 22:07

Thank you very much for taking the time to provide feedback regarding your most recent encounter with the practice. We are so pleased to hear about the 'excellent, caring treatment and advice' you received during your consultation. I will be sure to pass on your feedback to the practice team.

Kindest Regards

B.Caldwell- Deputy Practice Manager

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