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Talking therapies

Posted By dancett87

"Talking therapies"

About: Somerset NHS Foundation Trust / Adult community mental health

(as a service user),

I just wanted to thank Rachel, she was very good with a nice manner. She understood what I was saying and answered my questions. I was quite impressed she was professional but easy to talk to too. I found her to be very friendly.

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Responses

Response from Marc McDonagh, Service Lead, Talking Therapies, Mental Health & Learning Disabilities Directorate, Somerset NHS Foundation Trust 4 years ago
Marc McDonagh
Service Lead, Talking Therapies, Mental Health & Learning Disabilities Directorate,
Somerset NHS Foundation Trust

Lead a primary care psychological therapies service.

Submitted on 03/04/2020 at 16:28
Published on Care Opinion at 16:28

Dear dancett87

Thank you for this very helpful feedback. I will make sure Rachel sees it.

All our therapists work very hard to meet the needs of their patients, and it is always reassuring to get feedback that this is reflected in a patient's experience of our support.

Best regards,

Marc McDonagh, Service Lead, Talking Therapies

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