"MILDLY DISAPPOINTED"

Overall I could not have wished for better care given to my mother who was a patient on John Proctor Ward. The doctor treating my mother was very professional throughout, as were the auxiliary, staff nurses and occupational therapists. Only doubt I have is whether my mother should have been discharged on Tuesday 11 February to be admitted to a care home as I had been assured that if my mother was too weak to travel she would remain at Lings Bar Hospital. On admission that afternoon to the care home she was extremely weak and the nurse receiving her was that concerned she actually called a doctor to see my mother. She also telephoned me and asked me to attend as soon as possible as my mother was deteriorating rapidly. My mother subsequently passed away Thursday morning 13 February 2020.