"Wonderful care and treatment"

About: Newham General Hospital

I went to the A & E department after experiencing extremely worrying symptoms. Despite the current situation owing to the virus outbreak, all the staff- the receptionists, nurses and Doctors - were extremely kind and helpful. It only took 3 hours for me to be seen, tested and given advice.

Given the negativity that often surrounds our healthcare services, I wanted to write a review to bring to attention my positive experience. Thank you to everyone for your care.

Story from nhs.uk


Response from Newham General Hospital 5 days ago
Newham General Hospital
Submitted on 27/03/2020 at 09:13
Published on nhs.uk at 22:04

Dear CAGK,

Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at Newham University hospital. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We would like to share your kind words with the team that took care of you and would like to request that you email your details to nuhpals.bartshealth@nhs.net

We look forward to hearing from you

We appreciate your feedback as it helps us improve services.

Kind Regards

Traci, Central Complaints Officer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful